Privacy policy

We are committed to complying with the Data Protection Act 1998 as now amended and updated by theGeneral Data Protection Regulations (GDPR) which came into effect in May 2018and have published this guide to help you understand how and why The Schoolwear Shop Ltd collect information from you, to whom such information is disclosed and what your rights are.  You can access our web-site home page and browse online without disclosing your personal data.  However, when you register as an online customer with The Schoolwear Shop Ltd you will be asked to provide certain information about yourself.  

What Information Do We Collect And How Do We Obtain It?

We receive information from you when you register with us as a customer for an on-line purchase and you will be asked to use your personal email address as your login address and provide a unique password of your own choice. You will then be required to fill in a form with your name,home deliveryaddress and your telephone number so that we can process and fulfil your order. You will only be requested to enter your credit or debit card details at the payment stage by a specialist third party.  The Schoolwear Shop does not record credit or debit card information on its website nor does it keep a record of your purchases once fulfilled.

Customers visiting the shop will not be asked for any personal information unless they wish to place a special order for products not routinely available for purchase or items temporarily out of stock.

How Do We Use Your Information?

We use the information that we collect about you to:-

  1. Process your orders.
  2. Administer this web-site.
  3. Monitor customer traffic patterns and site usage to help us develop and improve the design and layout of the site.
  4. We only use your email address or telephone number to contact you if necessary to fulfil your order.
  5. We do not use your personal information for marketing purposes.

Who Does The Schoolwear Shop Ltd Disclose The Information It Collects To?

The Schoolwear Shop uses a carefully selected number of service providers for specialist functions which may change from time to time. These currently consist of Thyme Digital for web-site design & updating; Nebula/Eskimo for information technology; Sage Pay for payment processing; Elavon for merchant billing services and couriers or the Royal Mail as delivery contractors.

We will not share your information with companies outside The Schoolwear Shop Ltd for marketing purposes. Please be aware that if we are requested, by the police or any other regulatory or Government authority investigating suspected illegal activities, to provide your information and/or use your information, we are entitled to do so.

Your Rights Under The Data Protection Act 1998 & GDPR

You have a right to access the personal data that we hold and can do so by accessing your account using your unique password. If you have mislaid your password and would like to see a copy please send the standard £10 fee and a written request. If you think the information we hold on you is incorrect please amend it whilst online to our web-site or contact us.

Contact Us

If you have any questions relating to this policy or the use by The Schoolwear Shop Ltd of personal data please write to The Schoolwear Shop Ltd, 40 – 42 Abington Square, Northampton NN1 4AA