Delivery Information

We aim to despatch all items within 7-10 working days of the online order being placed, but in off peak times this is likely to be sooner.  We cannot guarantee that orders placed after 20th August in the extremely busy ‘back to school period’ will be delivered by the start of the new school year, therefore an earlier online delivery order or a visit to buy your products in-store is strongly recommended.

Delivery will be by either courier subject to geographic location or by Royal Mail delivery, and a charge of £5.40 will be payable.

For courier deliveries, a signature is required upon receipt of the delivery, the parcel will not be left unattended.  Please ensure you nominate a delivery address where a signature can be obtained, perhaps with a neighbour who you are fairly sure will be at home, otherwise the package will not be left.  If the customer requests that a parcel is left in an unsecure location, or at an address other than the nominated delivery address, The Schoolwear Shop Ltd or our courier accept no liability for loss or damage.  Delivery is usually during business hours Monday to Friday.  Delivery times cannot be guaranteed.  If after a reasonable number of attempts have been made to deliver a package; which is still unsuccessful, the package will be returned to us by the courier company, where a refund for the goods only will be made to the original card used for the purchase.